Shipping & Delivery Policy

Last Updated: August 4, 2026

At GrowthVault, we provide digital products and professional services. We do not sell or ship physical goods. All products and services are delivered electronically.

Digital Product Delivery

Our digital products include business tools, downloadable resources, templates, reports, software access, and other digital assets.

Most digital products are delivered within 1 to 48 hours after successful payment verification.

Depending on the product purchased, delivery may be made through:

• Secure download links

• Email

• Customer account access

• Cloud storage access

• Private client portal

Delivery times may vary if additional verification is required or if a product requires manual preparation before release.

Service Delivery

GrowthVault also provides professional services, including website optimization, SEO, marketing services, custom development, technical audits, AI optimization, and consulting.

Service delivery timelines depend on the complexity and scope of each project.

Typical completion times range from 5 to 45 business days after all required information, access credentials, and project materials have been received from the client.

Some projects may be completed sooner, while larger or more complex projects may require additional time. If an estimated completion date changes, we will communicate any significant updates to you.

Client Responsibilities

To avoid delays, clients are responsible for providing:

• Accurate contact information

• Required website or platform access

• Project materials and content

• Timely responses to requests for information or approval

Delays in providing required information may extend the delivery timeline.

Order Processing

Orders are processed after payment has been successfully confirmed.

Orders placed during weekends, public holidays, or outside normal business hours may be processed on the next business day.

Delivery Confirmation

A product or service is considered delivered when one or more of the following has occurred:

• Digital resources have been sent to the customer's email address.

• Download links have been made available.

• Access to purchased tools or resources has been provided.

• Services have been completed and the deliverables have been shared.

• Project files or reports have been delivered through an agreed communication channel.

Delivery Issues

If you have not received your digital product within 48 hours, or if you believe there has been an issue with your delivery, please contact our support team. We will investigate the issue and assist you as quickly as possible.

No Physical Shipping

GrowthVault does not ship physical products. Therefore:

• No shipping charges apply.

• No shipping carriers are used.

• No tracking numbers are provided.

• No customs duties or import taxes apply.

Policy Updates

GrowthVault reserves the right to modify this Shipping & Delivery Policy at any time. Any updates will be posted on this page with a revised effective date.