Privacy Policy
This policy describes the main kinds of information that may be handled when you browse TechGoods, place an order, contact support or subscribe to updates.
Information we may collect
- Contact and delivery details you provide when placing an order or contacting us.
- Order information, purchased items and transaction status needed to administer purchases and support requests.
- Messages and information you choose to send to our team.
- Email address and subscription preferences if you sign up for marketing updates.
- Technical information such as browser, device and site-usage data handled by Shopify and relevant storefront tools.
How information is used
Information may be used to process orders, provide digital-product access, deliver services, answer enquiries, maintain the storefront, prevent misuse, meet legal obligations and send marketing messages where you have subscribed or consent is otherwise required.
Payments and service providers
Checkout and payment processing are provided through Shopify and the payment methods made available at checkout. We do not ask you to send full payment card details by email or support message. Information may be shared with service providers where needed to operate the store, fulfill an order, process a payment or provide support, subject to applicable requirements.
Cookies and similar technologies
Shopify and storefront features may use cookies or related technologies for essential functionality, preferences, security, analytics and other purposes depending on the tools enabled. Browser settings can help you manage some cookies, although blocking essential cookies may affect store functionality.
Retention and your choices
Information is retained as needed to administer orders, provide support, maintain records and meet legal obligations. Depending on your location, you may have rights to request access, correction or deletion, or to withdraw marketing consent. Some records may need to be retained for legal or transactional reasons.
Contact
For a privacy question or request, use the Contact page. We may need to verify your request before responding.
